Verzendbeleid
Delivery NeuroVIZR
We are committed to delivering your order promptly and ensuring a seamless experience. Below are the details of our shipping practices:
Processing Time
- All orders are processed within 3 working days.
- Orders are not shipped or delivered on weekends or public holidays.
Estimated Delivery Times
- Netherlands: Orders typically arrive within 3-7 working days.
- USA, Canada, UK, and European Union countries: Orders typically arrive within 3-7 working days.
- Delivery times may vary depending on shipping location and courier availability.
Shipping Fees
- Shipping fees are calculated at checkout based on destination and selected shipping method.
- Customers are responsible for all applicable shipping fees.
Tracking Information
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- Use the tracking number to monitor your shipment's progress online.
Customs, Duties, and Taxes
- Customers are responsible for any customs duties, taxes, or additional charges required by their country.
- For shipments within the Netherlands, duties and taxes are included where applicable.
Delivery Delays
- While we strive for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or courier delays.
- If your shipment is delayed, please contact us at info@neurovizr.ch for assistance.
Failed Delivery Attempts
- If a delivery attempt fails due to incorrect address information or the recipient's absence, additional fees for re-shipment may apply.
- Ensure your shipping details are accurate to avoid such issues.
Returns and Exchanges
- For information on returning items, please review our Refund Policy.
Contact Us
- If you have any questions or concerns regarding shipping, feel free to reach out to us at support@meriamboldewijn.com